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Privacy Policy

At du Quick Pay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our mobile top-up service.

1. Information We Collect

We collect the following types of information to provide and improve our du recharge services:

  • Personal information (e.g., name, email address, phone number)
  • Payment information (e.g., credit card details, transaction history)
  • Device information (e.g., IP address, browser type, operating system)
  • Usage data (e.g., pages visited, features used, time spent on the site)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and complete your du Quick Pay transactions
  • To provide customer support and respond to inquiries
  • To improve our services and user experience
  • To send important updates and notifications about our service
  • To prevent fraud and ensure the security of our platform

3. Data Protection

We implement strict security measures to protect your personal information:

  • Encryption of sensitive data during transmission and storage
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms for our staff
  • Compliance with industry-standard security protocols

4. Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers who assist us in operating our website and conducting business
  • Law enforcement agencies when required by law
  • du telecommunications company to process your recharge requests

5. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to your data
  • Delete your account and associated data
  • Opt-out of marketing communications

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.

7. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

du Quick Pay
118 Skyline Tower, Sheikh Zayed Road
Dubai, UAE
Phone: +971 4 771 2284
Email: [email protected]